Terms and Conditions

Terms and Conditions

You (the "Player") confirm that you understand, accept and agree to the following rules, terms and conditions (the "Terms and Conditions") governing use of and on-line play at New Funclub Casino website (the "Casino").

Kindly notice it is only the Player's responsibility to frequently review Terms and Conditions so that the Player can ensure they are not unaware of any changes or alterations to Casino policy. The Casino reserves the right to change the Terms and Conditions anytime, without giving prior notification. Should the Player continue to use the Casino software and services after an upgrade is made, this will legally confirm the Player's approval of said changes.

General Rules

So that you can be qualified to use our Casino software and services, the Player must be at least 18 years old or of minimal legal age for gaming as established by their legal territory.

Upon sign-up, the Player must supply correct, up to date and complete info to the Casino. In the case where wrong and/or inaccurate personal information is supplied, particularly info inhibiting contact between Casino and Player, the Casino reserves the right to close the Player's account or invalidate all and any winnings.

Info supplied during the enrollment to any promotion, sign-up procedure or during the download of the Casino will be kept strictly confidential. Occasional notices may be received by the Player from the Casino and its partners. The Player may request to unsubscribe anytime.

It is entirely the Player's responsibility to pay any applicable taxes or deductions on any winnings that they may receive in the Casino in their jurisdiction. In regards to game results, the Player agrees to accept all outcomes as received on the Casino's game server, this includes both desktop and/or mobile Casino applications. Also, the Player consents and fully accepts the Casino's random number generator software will determine the results of all matches.

In regards to any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of: (i) the Player's entry, use, or reuse of the Casino(s), (ii) the Player's use of any materials at the Web site(s), (iii) the Player's entry, use, or reuse of the Casino's server, (iv) the Player's participation in the Game, or, (v) the Player's acceptance of any prize. the Player hereby agrees to hold the Casino, its employees, officials, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertisers, promotions or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as an effect of their contribution in Casino services.

Based on your country of residence, limitations apply to playing at the Casino, using bonuses, redemption of chips that are free or deposits via credit card. We keep the right to lift these restrictions on an individual basis. Carefully review the constraints that will apply. The List for restricted countries is: Australia, Algeria, Afghanistan, Azerbaijan, Bulgaria, Belize, Costa Rica, Curacao, Czech Republic, Finland, Hungary, Iraq, Iran, Malaysia, Myanmar, North Korea, Poland, Syria, Russia, Turkey and Ukraine. Please check with Customer Service for Latest Updated list.

Before a cash-out (i.e., withdrawal of winnings) can be processed, the Player must provide photo ID and proof of address for the purpose of confirmation. The Casino reserves the right to request additional information to validate Player identity.

Should the Player elect to deposit into their account using a credit card, please be aware the Casino needs an authority form as well as a front and back copy of the credit card to facilitate any payout or to increase the number of authorized deposits per day above three (3).

From time to time our third-party processors use a pre-authorization process for making your transaction. This involves approving you transaction up front but running the transaction in a batch file later. If your deposit is run in a pre-authorized state and is later declined, unless you repurchase immediately, any winnings from the original deposit will be forfeited.

Viewing a Player's legal right to play in the Casino, neither the Casino nor the Casino's employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers offer any representation of warranty, whether implied or explicit. Moreover, neither the Casino nor the previously listed parties claim or been seen to maintain authority to make such representations or guarantees. As the Casino supports responsible gaming, Players may request at any time to be excluded from our applications. Please email support@newfunclub.com to ask for a permanent or temporary exclusion. Please note that if you ask for a temporary exclusion the Casino operators at their sole discretion may enforce a permanent exclusion on our account if it's determined that you have a gambling problem.

The Casino reserves the right to close any account at any time if the Casino determines at its sole discretion that the player committed financial or gaming fraud against the Casino. Financial fraud includes making credit card disputes against the Casino and its processing partners. Gaming fraud includes bonus abuse or abuse of the general terms and conditions.

Customers from banned countries will not be entertained in any manner. Please consult customer service for the up to date banned country list. The Casino reserves the right to discontinue or to add any games or services within the Casino without giving any prior notice to its Players. It is exclusively the Player's duty to ensure that his/her account number and password are kept secure and confidential. The Player hereby consents to ensure that no other individual or third party including, without limitation, any minor, will use their account, access and use any materials or information from the Web site, accept any Prize, or participate in the Games. Also, the Player is completely responsible for any purchases and/or losses that could happen on his/her account. No exceptions will be granted on this matter.

Regarding withdrawals, the Casino reserves the right to process any withdrawals from Casino accounts via the system(s) current financial withdrawal processing partners; in the event of a withdrawal delay the Casino reserves the right to change the withdrawal for the Player to a withdrawal process that is currently available or is preferential to the Casino.

In the function of any gaming dispute, all decisions made by the Casino are final. Should a Player wish to submit a grievance, they may use Principal Dispute System (CDS). CDS is a 3rd party dispute system established by Betsoft to settle player disputes on Betsoft driven games. If the Casino considers a Player to be a professional (sharp), the Casino reserves the right to block the account. Also, the Casino reserves the right to invalidate all and any winnings and return the deposit to said Player.

Winnings derived from free spins that originated from a different game session or from an alternate source of account balance (e.g., start free spins with a deposit bonus and then switch to a deposit) are considered mixing transactional balances and therefore will not be honored. If the mixed transactions involved a real money deposit, then the value of the deposit can be reset to zero after consulting with customer service.

In regards to all financial account transactions, the Player agrees the Casino or a payment processing partner on the Casino's behalf will handle all requests ("Payment Processor"). The Player further agrees the Payment Processor reserves the right to withhold any payments should the Payment Processor have reason to believe or any suspicion the Player may be participating in or have participated in fraudulent, collusion, unlawful, or improper action.

Due to limitations provided by third party Payment Processors, the minimum or maximum weekly or monthly withdrawal limit may be changed by the Casino at their discretion. Please consult Customer Service for up-to-date withdrawal limits.

Due to restrictions imposed by third party payment processors, sometimes, your withdrawal may be split into multiple payments, each with another acceptance time. The Player further agrees never to contest any deposits, make any chargebacks, cancel, renounce or otherwise reverse any of their payments to the Casino. In the instance of this occasion, the Player will re-purchase their deposit via a different card or method and fully reimburse the Casino for any fees incurred due to this dispute. Failure to do so will invalidate all winnings and result in the account being closed and Player personal data and debt being sold to a third-party collections agency.

The Casino reserves the right to require that further documentation is provided by the Player in order to complete the verification process where the Casino isn't able to check the Player's initial documents and identity completely.

The Player may have their withdrawal partially withheld. This sum could be Bonus funds (which are non-cashable) or because you've exceeded the Maximum Withdrawal Amount in your last bonus, with surplus funds removed.

The Casino reserves the right to disqualify winnings in case the following events occur:

Any player found to be masking his or her real location using any IP masking technology will have all winnings forfeited. Player has more than one active account at the Casino (unless given prior approval by direction);

A mismatch between the name on the Player's Casino account and the name on the credit card(s) used to deposit into the account; If exactly the same payment system is used by different individuals (e.g. - Two players using the same eWalletXpress account or credit card); Wrong or false registration information;

If the Player has allowed or permitted (intentionally or unintentionally) another person to use their own Casino account; If a Player is established to use an expert gaming and gaming strategy (i.e., Using even wager layout whilst betting on Roulette games); If the Player has intentionally "charged back" (contested charges for) any of the cash deposited into their Casino account or any of our sister Casinos; Any winnings that have been brought in as an outcome of game mistake or system malfunction will be null.

Players from certain countries will not be able to make use our free chips. Kindly check the status of countries list by consulting Customer Support. The Casino reserves the right to request of Player the following documents: ID (Driving License/Passport/State ID), Utility bill (recent bill with your name and address), Copies of every card used to deposit, Authorization form at any point in time for the safety of the account. To ensure the safety of the account, failure to supply these will allow the Casino to entertain no requests from customers who can't be identified.

Slot Tournament Terms & Conditions

Unless specifically indicated in the Tournament Conditions, free Spin slot tournaments are available to depositing players as well as non-depositing players. In order to withdraw winnings from these tournaments, players must have made a minimum of one deposit and deposited within the last 3 months. The Casino reserves the right to void any free Spin winnings from non-depositing players.

Any player that registers multiple casino accounts (including but not limited to accounts registered with varying details) to make numerous entries into slot tournaments will forfeit any winnings.

New Funclub Casino reserves the right to limit the eligibility of customers to participate in any tournaments, for any reason whatsoever without notice to the player. Players excluded from redeeming bonuses cannot enter any slot tournaments.

The tournament buy-in will be deducted from your real money account balance. Bonuses or winnings from a previous tournament cannot be used for buy-ins to slot tournaments. Tournament winnings generated from an entry, a re-buy or an add-on paid for with a No Deposit Bonus or coming from a previous tournament will be voided.

The Casino Bonus Terms & Conditions apply to the slot tournament buy-ins. If a bonus or promotion was used prior to winning a Tournament, the terms and conditions of the original bonus still apply.

If you are disconnected from the system during tournament play, the slot will not spin on your behalf. If you reconnect within the tournament time, you can continue playing in the tournament. If you cannot reconnect, your points total will remain static, reflecting the amount at the time of disconnection.

In case a slot tournament is cancelled, the buy-in will be refunded to the player’s account.

For selected tournaments add-ons and re-buys are available. An add-on will give players additional time and credit to participate in the tournament and can only be purchased during tournament play. Re-buys allow players to enter the tournament again with a starting point balance of 0.

Prices, values and rake are variable and determined by the Casino. The maximum number of times a player can perform an add-on or re-buy is indicated in the Tournament Entry Requirements.

Unless otherwise specified, cash winnings from any tournament are subject to a 1x playthrough and 1x max cashout requirement.

Points accrued during slot tournament gameplay contribute to the points table of the slot tournament only, and do not represent real money wins outside of the tournament, even if a jackpot or special feature is won.

The Player may not play in consecutive Free Spin tournaments. Should a Player play in one Free Spin tournament, the Player must make a real money deposit into his account to be eligible to play in a second Free Spin tournament.

Additional Terms Applicable to slot Tournament

Free Spin Tournaments:
• Free Spin Tournaments are Tournaments which do not require that players pay a registration fee.
• Prizes won in a Free Spin Tournament are added to cash balances and may be withdrawn from the casino.
• Any winnings from Free Spin Slot Tournaments may be used to play in real money casino games. These winnings are subject to a 1x playthrough and 1x max cashout requirement.

Tournament Credits:
• At the start of every Tournament, Tournament Credits are allocated for the duration of the Tournament.
• The player with the highest number of credits at the end of the Tournament time is the winner.
• Tournament Credits are not transferable to your casino balance and are not valid outside of the Tournament games.
• Tournament credits differ from your Casino Balance and may not be withdrawn from the casino.
• Wagers placed on Slot Tournament games using Tournament Credits will not count towards any wager requirements.

Password Restricted Tournaments:
• Some Tournaments will require a password in order to be unlocked ('Restricted Tournaments').
• These passwords can be provided to players exclusively by the casino.
• Passwords and subsequent Tournament Entries gained by using a password from sources other than the casino will not constitute a valid entry to the Restricted Tournament and will disqualify any winnings accrued during the course of this Tournament.
• Players who use passwords not sent by the casino may have their casino accounts suspended and winnings revoked.

SMS Service Terms and Conditions

Welcome to New Funclub Casino's SMS Service! We are thrilled to have you on board. Before you start receiving our exciting updates and notifications, it is crucial to thoroughly understand the terms and conditions that govern your participation:
Acceptance of Terms:
By registering for and utilizing our SMS Service, you are acknowledging and agreeing to abide by the terms and conditions outlined herein. If, for any reason, you do not agree with any part of these terms, we kindly request that you refrain from using the SMS Service.
Consent to Receive Text Messages:
By opting into our SMS Service, you are granting us explicit consent to send you both non-marketing and marketing text messages. These messages may originate from us directly or from our trusted partners, and they will be sent to the phone number(s) you have provided. Remember, you retain the right to opt out of receiving these messages anytime.
Program Description:
Our SMS Service serves as a direct line of communication between you and New Funclub Casino, delivering pertinent information regarding upcoming events, exclusive promotions, new game releases, VIP benefits, and more. Additionally, you can utilize this service to inquire about your account status, redeem rewards, and stay abreast of the latest developments within the casino.
Message Frequency:
The frequency of messages you receive will be contingent upon your subscription to specific text messaging programs. Rest assured; we strive to maintain an appropriate balance to ensure you stay informed without feeling overwhelmed.
Cost:
While there is no additional fee imposed by New Funclub Casino for utilizing our SMS Service, it's essential to note that standard message and data rates may apply. Additionally, you may be subject to roaming charges depending on your service provider and location.
Supported Carriers:
Please be advised that the list of supported carriers may change without prior notification. We recommend verifying carrier compatibility before opting into the SMS Service.
Opt-In and Opt-Out:
Opting into our SMS Service is a simple process that requires following the provided instructions. Should you wish to discontinue receiving messages, you can easily opt out by texting STOP to the designated short code associated with the specific text messaging program.
Mobile Telephone Number:
It is imperative that you promptly notify us of any changes to your mobile telephone number to ensure uninterrupted service. Failure to do so may result in missed communications and updates.
Privacy and Security:
We take your privacy and security seriously. As such, we encourage you to review our comprehensive Privacy Policy to gain insight into how your information is collected, used, and safeguarded. While we employ stringent security measures, we cannot guarantee absolute privacy or security of the SMS Service.
Passwords and Unauthorized Usage:
In the unfortunate event of your device being lost, stolen, or subject to unauthorized usage to access the SMS Service, we urge you to notify us immediately. This will enable us to take swift action to prevent unauthorized access to your account.
Information Usage:
Any information accessed through our SMS Service is intended solely for your personal use and should not be disseminated or shared with third parties without explicit consent.
Access or Delivery Issues:
While we make every effort to ensure the timely delivery of messages, please be aware that factors beyond our control may occasionally result in delays or failures in message delivery to your mobile device.
Responsible Use:
By utilizing our SMS Service, you agree to do so responsibly and refrain from engaging in any unlawful or abusive behavior that may disrupt its operation or negatively impact the experience of other users.
Changes to Terms:
We reserve the right to amend these terms and conditions as deemed necessary. Your continued use of the SMS Service following any modifications constitutes acceptance of those changes.
Termination of Service:
New Funclub Casino reserves the right to suspend or discontinue the SMS Service in the event of a breach of these terms and conditions or the termination of your mobile service. We also retain the right to modify or terminate the SMS Service with or without prior notice.
Communications and Consent:
By utilizing our services, you consent to receive communications from New Funclub Casino through various channels, including email. These communications may encompass important notices and updates about your account. While you have the option to withdraw consent for electronic communications, please be advised that doing so may result in the termination of certain services.
No Account Amendments via Text:
It is important to note that text messages do not serve to modify, add to, alter, or substitute any existing terms and conditions for player accounts at New Funclub Casino.
No Warranties/Liability Limitation:
While we endeavor to maintain the reliability and accuracy of the SMS Service, we do not provide any warranties and shall not be held liable for any issues that may arise from its use.
Indemnity:
By utilizing the SMS Service, you agree to indemnify and hold New Funclub Casino harmless from any claims, damages, or losses resulting from your use of the service, including any breaches of these terms and conditions.
Dispute Resolution:
In the event of any disputes related to the SMS Service, both parties agree to resolve such matters through binding arbitration or small claims court, as outlined within these terms and conditions.
Assignment:
New Funclub Casino retains the right to assign our rights or duties under this agreement without prior notification.
Entire Agreement:
This agreement constitutes the entire understanding between you and New Funclub Casino regarding the SMS Service and supersedes any prior agreements or discussions.
Governing Laws:
Should you require further assistance or information, please do not hesitate to reach out to our dedicated support team at support@newfunclub.com. We are committed to providing you the assistance you need to fully enjoy our SMS Service.

Processing Fees and Limitations

All withdrawals may incur a processing fee of up to $50, according to withdrawal sum and/or the payment processor. Due to 3rd party processing constraints or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis may change. 1.5% fee will be charged on all Bitcoin withdrawals. For example: If Player requests $500 withdrawal via BTC, the player will receive $492.50 Due to restrictions imposed by third party payment processors, sometimes, your withdrawal may be split into multiple payments, each with another acceptance time. The Casino reserves the right to join complete withdrawals requested into as few requests as possible so that we can make payouts quicker, and up to the maximum permitted sum to be paid each week when requesting multiple withdrawals.

Important Information about Check Payments

When you receive a payment by check, you must deposit said check within 30 days of issue to your financial institution. Any delay could result in the check no longer being valid. In this event the company isn't responsible and a reissue of the check payment will not be made.

Checks must be deposited to your bank account rather than cashed Checks may not be endorsed to a third party.

Under no circumstances should you mention the checks are related to on-line gaming. If any of the preceding conditions affecting checks are not met, the Casino is not going to be held liable; check payment is not going to be reissued. If a stop payment for your check payout must be issued, then the Player will be charged a minimum of $50 or whatever the cost of the stop payment is if it is higher.

Important Information about Withdrawal Approvals

All withdrawal requests must be reviewed and approved by the Casino before being sent for payment. Your payment will be made after approval within fifteen (15) business days. Please check the Contact us for up-to-date timeframes or customer phone support. Please bear in mind since this is an international transaction, your bank or other banks involved may charge processing fees and added money conversion. Credit Card Slamming and Stolen cards: if any player reflects card slamming trends, our fraud analysis and overhanding of fraud reserve the right to change Casino policy. As such we might ask for SSN number on a case-to-case basis for the safety of the account.

In the event that a player's initial deposit attempt in to their account is not approved, the casino may pre-authorize the deposit for the player to play for fun. In this case, if the deposit is not collected within 24 hours and the player wins off of the pre-authorized deposit attempt, they are entitled to a 2x maximum cashout.

Anti-Money Laundering Policy

INTRODUCTION
OBJECTIVE OF THE POLICY
New Funclub Casino is fully committed to be constantly vigilant to prevent money laundering and combat the financing of terrorism in order to minimize and manage risks such as the risks to its reputational risk, legal risk and regulatory risk. It is also committed to its social duty to prevent serious crime and not to allow its systems to be abused in furtherance of these crimes.

New Funclub Casino will endeavor to keep itself updated with developments both at national and international level on any initiatives to prevent money laundering and the financing of terrorism. It commits itself to protect, at all times, the organization and its operations and safeguards its reputation and all from the threat of money laundering, the funding of terrorist and other criminal activities

OBLIGATIONS

In order to adhere to the requirements of the Prevention of Money Laundering Act, the regulations and any guidance notes New Funclub Casino shall as a minimum:

(i) Appoint one of its senior officers as the designated Money Laundering Reporting Officer (MLRO) whose responsibilities will include the duties required by the laws regulations and guidance notes.
(ii) Take reasonable steps to establish the identity of any person for whom it is proposed to provide its service. For this purpose, the process for the registration of Players provided for under the General Terms and Conditions provides for the due diligence process that must be carried out before the opening of a User Account.
(iii) keep at all times a secure online list of all registered Players.
(iv) Retain identification and transactional documentation as defined in the laws regulations and guidance notes.
(v) Provide initial and ongoing training to all relevant staff so that they are aware of their personal responsibilities and the procedures in respect of identifying Players, monitoring Player activity, record-keeping and reporting any unusual/suspicious transactions.
(vi) Ensure that this policy is developed and maintained in line with evolving statutory and regulatory obligation and advice from the relevant authorities.
(vii) Examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.
(viii) Report any suspicion or knowledge of money laundering of terrorism financing to the Curacao Gaming Commission and relevant authorities from the country the transaction was initiated.
(ix) Cooperate with all relevant administrative, enforcement and judicial authorities in their endeavor to prevent and detect criminal activity.

MOREOVER, NEW FUNCLUB CASINO SHALL:

Not accept to open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.

Not accept cash from Players. Funds may be received from Players only by any of the following methods: credit cards, debit cards, electronic transfer, wire transfer cheques and any other method.

Not register a Player who is under eighteen (18) years of age.

Only register a single account in the name of a particular person: multi-account practices are strictly prohibited.

Transfer payments of winnings or refunds back to the same route from where the funds originated, where possible.

Not accept a wager unless a User Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager.

Not accept a wager unless the funds necessary to cover the amount of the wager are provided in an approved way.

Not accept Players residing or playing from non-reputable jurisdictions.

Not make a payment in excess of two thousand (US$/AU$2,000) out of a User Account to a Player until the Player's identity, age and place of residence have been verified.

Where it deems necessary, verify creditworthiness of the Player with third parties who previously provided any information on the Player.

If it becomes aware that a person has provided false information when providing due diligence documents, not register such person. Where that person has already been registered, New Funclub Casino shall immediately cancel that person's registration as a Player with the company.

Marketing Communications

Your privacy is very important to us. You may choose to unsubscribe from advertising communications, including phone calls or e-mail or text messages anytime. Please be aware you will receive all messages that are transactionally associated with your account if you unsubscribe from advertising communications. If you believe you're receiving unsolicited e-mail from the Casino, please report this to support@newfunclub.com.