Frequently asked questions

The objective of the game would be to get similar figures or three symbols in the front of the machine.

Principles master and to comprehend the game of slots Depending on the type of machine, the player must pick a unique first value of coins or tokens to play.

To start the slot machine the player must press the "spin" button (or toggle button, in the case of conventional machines).

The player can select the value of the stake to make reducing or raising the values shown in bottom and the top of the display.

The "Bet One" and "Bet Max" buttons enable, respectively, raising stakes by 1 or making a wager using all accessible coins.

Some slot machines have a "multiplier" function, enabling players to wager with several coins or tokens to reach more substantial increases. Truly, each coin played, multiplies gains, in the event of success.

Slot machines have one or more pay lines, which are lines drawn to identify an amount.

Players can reap the benefits of miniature games or free spins, according to the bonuses earned during the match.

It's possible for you to assess the prizes panel, that may help you, clarify tips on how to get bonuses and what's the value of each component of the game.

The most recent generation slot machines have a bonus system, which enable users to reap the benefits of added credits or free spins, according to the instance.

This really is a category of jackpot or bonus that increases as players use the machine that offers the bonus. Occasionally progressive bonuses are related to some casino slot machines network. Once issued, the progressive jackpot returns to zero.

This can be a line which wagers are made by the player.

Slot machines have a lot more than one payline mixtures likely to form. Some multi-line slot machines have up to fifty paylines.

In English, wild symbol. It truly is an acronym that can replace any symbol, which could form a successful combination.

In each reel, several symbols that change at every spin are shown. The slots can contain as much as five reels.

The "scatter" symbols reveal a winning, no matter the order or time of the payline. The gain created by this symbol is Free Spins.

Free Spins can be obtained when the player gets three Scatter-type symbols. The latter appear in the display and refer to a specific number of free spins.

a. No, you can continue to use your existing account to play casino games

a. Step one: Please go to newfunclub.com -> Login -> Forgot password -> enter your existing username and email.

b. Step two: You will receive a code to your email account (same email that you use at Funclub). Take that code and enter it on the login page along with a new password.

a. New Funclub offer a different variety of games and bonus options for our players. Additionally, there are more features for you as a player like automatic calculation of playthrough

a. Yes, both casinos use the same types of bonuses and you can expect to receive either the same or very similar types of bonuses

a. Yes. You will continue to have a VIP host on the new brands. We will do our best to have your host remain the same

a. We are creating your new account because we want to offer you the best gaming experience possible. RTG has better games, more consistent payouts and more features than our current sites. We believe that if you try them you will agree.

a. To request a payout on newfunclub.com you to the cashier section and request a payout there.

a. If your KYC documents from your old Fun Club account are valid, then they will be valid on your new account too.

a. Yes, the work you have done to achieved your VIP level on Funclub will be transferred to New Funclub.

a. Yes

If you want to deposit money by means of bank transfer in your New Funclub Casino account, please, follow the instructions below:
Once you are in your account, access to the section "Deposit" you will find in the left upper part.
Select one of the payment methods that admit Master / VISA / Bank Transfer, such as Skrill or Neteller.
Log in your Skrill or Neteller account to initiate the deposit.
Add the info you happen to be needed with the sum you need to deposit.
Follow the instructions to complete transaction. After the corresponding approval, the fund will be immediately available in your account.

The minimum amount for a deposit is 30$.

Yes, there are. At the time of starting the account, these limitations will apply:
A daily limit of 1,000 US DOLLARS
A weekly limit of 7,000 US DOLLARS
A monthly limit of 30,000 US DOLLARS
In the event that your Deposit restriction is come to by you, you won't be allowed to make some other Deposits. You will see a message letting you know you are exceeding the limit.

Just on the off chance that you have to decrease these restrictions, it is conceivable to modify them through your player account by getting the "Deposit Limitations" decision.

You will require contacting our Customer Care Center in the event that you have to raise your Deposit restrictions.

You can play immediately after receiving the money through the payment gateway, from the payment method you selected for it. If you do it via a bank transfer, you can play within 24 to 48 hours after verification that the money has reached our New Funclub Casino account.

New Funclub Casino as of now accepts Master and Visa/ Debit cards, Visa Electron, Visa Debit, and Maestro. Due to current banking and processing issues in the online gambling industry in different countries, sometimes some cards are unable to process.

Yes. To make a deposit via bank transfer you will need to select the bank transfer option in the "Deposit" section in your account. Once there, it is possible to see what are issue and all the data needed to make a transfer to us. It's very important that as a reference, you input your ID number, NIE or identity document under the section that is CONCEPT, in order that you can be definitely identified by us. The deposit by transfer typically reflects in our bank within 24 hours and as soon as we receive it, your balance will be credited to your account.

All you must do is request. All you will have to do is request this code used to make secure transactions online to your bank.

It's a 3-digit number found on the rear of your card. These three digits shield you from potential fraud and authenticate your card.

There is a possibility to play without using real money. Please contact support Email: support@newfunclub.com or call us at +1-888-480-7988

Player can make a withdrawal request from his own account using the deposit method. There are different withdrawal services available to get your cash if you desire.

It is possible to choose from an extensive variety of services required to get your cash if you desire. We advocate performing this withdrawal so that it'll be so much quicker and comfortable using exactly the same process.

As a way to successfully process your withdrawal, New Funclub Casino reserves the right to request copies of records deemed crucial to identify the user of the account from which the withdrawal is ordered, so your withdrawal may not be processed until the requested documentation has been received by us. Bonuses may be taken only after meeting all demands of our Bonus Policy. There are not any fees for our services of Withdrawal, nevertheless, the payment or bank processor can execute some kind of fee to process your withdrawal.

In accordance with the New Funclub Casino Withdrawal Policy, withdrawal requests from players will be automatically processed through the payment process with which the player made his deposit that is first in his other New Funclub Casino account, reaching the Overall Amount of the player. After done, the player can select the payment method that is preferred for their Staying Withdrawal Balance.

VISA will not take withdrawals in particular jurisdictions. See the list for more information. **

** ANGUILLA, ANTIGUA & BARBUDA, ARGENTINA, ARUBA, AUSTRALIA, BAHAMAS, BARBADOS, BELIZE, BERMUDA, BOLIVIA, BRAZIL, BRITISH VIRGIN ISLANDS, CANADA, CAYMAN ISLANDS, CHILE, COLOMBIA, COSTA RICA, DOMINICA, ECUADOR, EL SALVADOR, GRENADA , Guadaloupe, GUATEMALA, GUYANA, HAITI, HONDURAS, HONG KONG, INDIA, INDONESIA, JAMAICA, JAPAN, KOREA, MALAYSIA, MARTINIQUE, MEXICO, MONTSERRAT, NETHERLANDS, ANTILLES, NICARAGUA, PANAMA, PARAGUAY, PERU, PUERTO RICO, DOMINICAN REPUBLIC, ST. Kitts-Nevis, ST. LUCIA, ST. Vincent & Grenadines, Suriname, Trinidad and Tobago, Turks & Caicos Islands, U.S. Virgin Islands, USA, URUGUAY, VENEZUELA.

Some payment methods WILL NOT BE accepted in some authorities for withdrawals as a result of legal or technical problems. When this scenario happens, the player will make their withdrawal through two choices:
Bank Draft
Bank Check

New Funclub Casino will request one to send files for identification purposes which will change in accordance with the deposit and withdrawal procedures selected, in case you are going to process your first withdrawal. A) To draw funds via Bank Transfers, you'll be requested the following: Identification Record: ID (if you're Spanish resident in Spain) / NIE (if you're a foreigner living in Spain)

Passport, identity card, driving license or Social Security document (in case you are a foreigner residing abroad). The copy of the file must fit that said at the time of enrollment.

Bank account number with evidence of ownership. You must send us signs of your bank transfers or charges received, including gasoline bill, electricity, phone, etc. in PDF format.

You may also send by facsimile or post, a copy or scanned copy of your receipts in case you may not have on-line access to your own accounts.

Copy both sides of the debit or credit card which was used to make deposits. For the security we advocate leaving exposed only the first six and last four digits and the first four digits. You can send us the documentation through the next routes:

E-mail: payments@newfunclub.com
FAX: +1-888-480-7988

For telephone assistance 24 hours 365 days at year: +1-888-480-7988

Once the request for withdrawal is placed successfully by customers end, it can take a maximum of 2-3 working for us to review the case and process the withdrawal if all the required conditions are met.

Once processed the maximum time it can take for the bank to process it to your account can be 12-15 working days.

Both for people who used a credit card and those who didn`t, the following will apply: Bank Wire: The minimum allowed for withdrawal through Wire Transfer is $100. The fee attached to this process is deducted from the withdrawing amount. Players can receive one wire payout every 7 working days!!!

Payouts take 2 – 3 working days to be approved and processed. Bank wires take 7 – 10 working to reach your bank account after approval.

BankChecks: Bank checks involve bank processing and currency fees. Due to this, the minimum amount is $200. Because these checks are sent securely by courier, Payouts take 2 – 3 working days to be approved and processed. Checks will arrive in 7 – 10 working days after approval, and are sent only to the address we have on file for your account.

The fee attached to this process is deducted from the players withdrawn amount. Players can receive one payout in every 7 working days.
Withdrawals at New Funclub Casino are as easy as online casino deposits.
Just login to your casino account, click on "My Profile" and then on the "Withdraw" button. From the bank menu, you can choose your plan of withdrawal. Some of these include Person 2 Person or Wire Transfer.
Time frames are calculated in bank working days.
Different methods have different withdrawal fees attached to them.
Players have to provide accurate information for processing of withdrawals calls for proper paper work.
Players will be contacted after an approval to verify all personal information and to discuss current payout options.
Players must provide accurate information (Email Address, Physical address, Phone numbers, E-Wallet account) to be paid.
A deposit made by credit in the past requires filling up of a Credit Card Agreement Form in order to process a payout. Contact our support team and find out more about what type of documents may be required.
Documentation will be requested any time you use a new card, or as often as once every six months. Our Accounting or Withdrawals Departments may need you to send in updated copies of your required documentation from time to time. This is for your security as well as ours, and we appreciate your understanding and cooperation.
Except when stated otherwise, New Funclub Casino offers players one-time payout per week at a maximum payout of $1,000 per week.
Due to current banking and processing issues in the online gambling industry in different countries, we are unable to give an exact date that payouts will be made following approval. New Funclub Casino takes casino withdrawals very seriously and will get our players paid out as quickly as possible.
To know the exact details, you can get in touch with our customer support staff. Please Contact Us: banking@newfunclub.com or call us at +1-888-480-7988

Have Questions or Concerns About a Game?
Having trouble with your deposit?
Whatever your question may be, our friendly and knowledgeable Customer Support Team will be glad to help.
New Funclub Casino support is always available to you 24 hours a day, 7 days a week, via Phone, Live Chat, or Email.